Clinics in the United States
A HIPAA-aware front desk, in English and Spanish, that never puts a patient on hold.
US practices lose patients to voicemail and to clinics that text back first. MHub answers on WhatsApp, web chat and phone, books into your system, and runs inside a deployment designed around HIPAA, with a Business Associate Agreement in place.
- Languages
- English · Spanish
- Pricing
- USD pricing, invoiced monthly or annually
- Hours
- Support covers Eastern to Pacific business hours; the agent itself works 24/7.
Compliance we design around.
HIPAA
Protected health information is handled inside your own deployment. We sign a Business Associate Agreement and document every subprocessor.
TCPA and SMS consent
Reminders and follow-ups are sent only with the consent you collect, and every message carries an opt-out.
State rules
State-specific requirements, such as California's CCPA/CPRA, are configured per deployment.
Compliance belongs to a specific deployment: its vendors, contracts, data flows and your policies. We confirm the details with you during implementation. See data protection.
Built for how clinics here actually work.
Works with your PMS
Dentrix, Open Dental, Curve, Nextech, ModMed, Jane and shared calendars.
Insurance questions
Answers which plans you accept from your approved list; coverage questions go to your team.
Phone first, still
US patients still call. Voice Agents answer in under two seconds and book by voice.
Questions from the United States.
Is MHub HIPAA compliant?
Deployments are designed around HIPAA's privacy and security rules and we sign a Business Associate Agreement. Compliance is a property of the whole deployment, including your own policies, which we confirm with you during implementation.
Where is data stored?
In your own deployment, in a US region, with no shared patient database between clinics.
Can it text patients?
Yes, with the consent you collect. Every message includes a way to opt out, and reminder rules follow your policy.
Find out where your enquiries slip away.
A free automation audit of your enquiry and booking process, with practical next steps whether you work with us or not.
The MHub team
Share business information only. We never need patient records for an audit.
Prefer email? team@mhubsolutions.tech