Clinics in the UAE and GCC
Arabic and English, WhatsApp-first, built for how Dubai books.
In the Gulf, patients book on WhatsApp at midnight and expect an answer before they put the phone down. MHub answers in Arabic or English, books into Altegio or Fresha, and keeps health data where UAE rules say it should be.
- Languages
- Arabic · English · Russian
- Pricing
- AED pricing, VAT-compliant invoicing
- Hours
- Support covers Gulf business hours, Monday to Saturday; the agent itself works 24/7.
Compliance we design around.
UAE PDPL (Federal Decree-Law 45 of 2021)
Consent, purpose and data-subject rights built into the agent's behaviour.
DHA, DoH and MOHAP
Health-data handling follows the requirements of the relevant health authority for your emirate.
ICT in Health Fields (Federal Law 2 of 2019)
Patient information is stored and processed in line with UAE residency requirements; residency is set per client.
Compliance belongs to a specific deployment: its vendors, contracts, data flows and your policies. We confirm the details with you during implementation. See data protection.
Built for how clinics here actually work.
Works with your system
Altegio, Fresha, Zenoti, Phorest and shared calendars.
Ramadan hours
Seasonal opening hours and prayer-time breaks are configured, and the agent explains them.
Multilingual by default
Detects the patient's language and replies in it; hands over when a language is not supported.
Questions from the UAE and GCC.
Does it comply with UAE health-data rules?
Deployments follow the PDPL and the relevant health authority's requirements, including where data is stored. Residency is set per client and documented.
Does it speak Arabic?
Yes, Gulf and Modern Standard Arabic, alongside English and Russian, in text and voice.
Can it handle WhatsApp Business?
Yes. WhatsApp is the primary channel for most Gulf clinics and the agent runs on your WhatsApp Business number.
Find out where your enquiries slip away.
A free automation audit of your enquiry and booking process, with practical next steps whether you work with us or not.
The MHub team
Share business information only. We never need patient records for an audit.
Prefer email? team@mhubsolutions.tech