Clinics in the United Kingdom
For private practices where the phone rings more than the staff can answer.
UK patients book on WhatsApp and expect a reply within minutes. MHub answers, books into your system and respects UK GDPR from the first message.
- Languages
- English · Spanish · Russian · Arabic
- Pricing
- GBP pricing
- Hours
- Support covers UK business hours; the agent itself works 24/7.
Compliance we design around.
UK GDPR and DPA 2018
Lawful basis agreed with you, a data-processing agreement, documented subprocessors and support for access and erasure requests.
ICO guidance
Transparency notices and retention periods follow ICO guidance for health data.
CQC-registered providers
Record-keeping and complaint handling are configured to support your CQC obligations.
Compliance belongs to a specific deployment: its vendors, contracts, data flows and your policies. We confirm the details with you during implementation. See data protection.
Built for how clinics here actually work.
Works with your system
Dentally, Cliniko, Fresha, Phorest and shared calendars.
Private, not NHS
Built for private practices; it explains what you offer privately and does not give NHS advice.
Complaints
Complaints are recognised and handed to a named person, with the conversation attached.
Questions from the United Kingdom.
Is it UK GDPR compliant?
Deployments are designed around UK GDPR and the Data Protection Act 2018, with a DPA, documented subprocessors and data residency in the UK or EU.
Can it handle NHS questions?
It explains your private services and refers NHS questions to the appropriate channel; it does not give NHS advice.
Does it integrate with Dentally?
Yes, along with Cliniko, Fresha and shared calendars.
Find out where your enquiries slip away.
A free automation audit of your enquiry and booking process, with practical next steps whether you work with us or not.
The MHub team
Share business information only. We never need patient records for an audit.
Prefer email? team@mhubsolutions.tech